Frequently Asked Questions
Everything you need to know about your Cart Tek gear.
What is the typical shipping time for equipment?
Standard shipping for sports gear and accessories typically takes 3-5 business days. Larger equipment may require 7-10 business days for freight delivery.
Do you offer a warranty on high-performance gear?
Yes, all Cart Tek premium equipment comes with a 1-year manufacturer warranty covering defects in materials and craftsmanship.
What is your return policy for unused items?
We offer a 30-day return window for all unused items in their original packaging. Please note that return shipping costs are the responsibility of the customer unless the item is defective.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress.
Are your products suitable for professional-grade competition?
Absolutely. Cart Tek specializes in professional-grade sports equipment designed to meet the rigorous standards of competitive athletes and official sporting regulations.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible financing options through Klarna and Affirm for larger equipment purchases.